|Q. I lost the form I paid for? Do I have to pay for another copy of it?|
No, you do not have to pay for the form again. If your download links are still active (Yahoo links stay good for 30 days; PayPal links stay good for 48 hours but can be renewed) then you can open the confirmation email you received and click on those download links to download new copies.
What To Do If Your Links Have Expired
If you purchased via PayPal -
When you click on the download links in your confirmation email you'll land on a webpage that tells you that the download link has expired however, you'll have a button right there to click on to 'request' more downloads.
Click on that 'request' button and an email will automatically be sent to me telling me that you've requested more downloads. I'll then jump online, click 'approve' and then an email is automatically sent to you giving you a new download link. :)
If you have any troubles with it please feel free to send us an email and we'll email the form(s) to you so that you don't have to worry about downloading it anymore. :)
If you purchased via Yahoo -
When 30 days are up so is the link. Unfortunately the Yahoo links cannot be renewed but no biggie. Just send us an email telling us which forms you need and we'll email them right over to you, no charge. :)
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