Frequently Asked Questions about our forms...

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Frequently Asked Questions

Hi!

If you cannot find the answer to your question, please do not hesitate to contact me by sending me an email [why no phone]. Thank you! Diane

Now on with the questions...

Q. How do I purchase my form using my credit card or debit card?

Q. How do I purchase my form using a PayPal account?

Q. How do I get my form after I pay for it? I need it right now.

Q. I couldn't find the download buttons/links... What now?

Q. I can't find the form on my computer. Where is it?

Q. My computer gives me a message that the file can't be read.

Q. My form won't open or it shows 'gobbledy-gook'...

Q. How do I use my .pdf form(s) now that I have it?

Q. How do I use my .doc form(s) now that I have it?

Q. I lost the form I paid for. Do I have to pay for another copy of it?

Q. My computer gives me a message that the file/form has a virus.

Q. Every time I close the .pdf form the info I entered is erased
OR
Q. How do I save the info I've filled in to the .pdf form?

Q. How do I print just one page of a multi-page form?

Q. My download links are expired. Do I have to pay again?

Q. When I try to download again from Yahoo it asks for my credit card #. I thought the forms were a one-time pay for unlimited usage?

Q. I keep clicking on the PayPal 'add to cart' button but nothing's happening.

Q. How do files that end in .exe or .sit work?

Q. Why am I getting a message that I have to purchase WinZip and do I have to?

If your question is not listed above, please do send us an email and we'll get right back to you...

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